Artificial Intelligence
AI at Work: Adoption vs. Impact
Usage alone won't deliver outcomes. Train teams on practical tasks, embed AI into everyday workflows, and align incentives to encourage quality outputs. Measure business impact, not just usage stats.
"Embed AI where work happens—and reward outcomes, not just usage."
Conversion principles
- Start with real tasks and embed AI in the workflow.
- Provide quick wins and coaching to build confidence.
- Measure outcomes such as cycle time, accuracy, and ROI.
Practice notes
Identify anchor processes (reports, reviews, research briefs) and integrate AI step-by-step. Provide templates, examples, and coaching so teams know "what good looks like."
Run adoption sprints with clear goals and metrics; share wins broadly to reinforce behaviors and expand to additional workflows.
